Blog, Podcasts and Video Clips
Every day we encounter the challenge of influencing behaviour, either our own or someone else's. So here are some tips on how...
26 Feb 2018
Productivity hacks from a health retreat
Everyone has the same 24 hours in a day, right? I was recently presenting and guesting at one of Australia's best health retreats, which gave me the chance to reflect on my work and lifestyle habits. Here are four tips about how you can optimise your time and productivity....
Category : Blog & News
19 Feb 2018
There's nothing harder than soft skills
Pilots have a manual to fly a plane, so where's the manual to influence a human being?...
Category : Blog & News
12 Feb 2018
Why longer gift card expirations are bad for consumers
On paper, extending gift card expirations seems a win for consumers, protecting them from wasting over $2 million a year in unused vouchers. But that's not what the behavioural science suggests...
Category : Blog & News
05 Feb 2018
Focus on "how" not "why" to change behaviour
Oslo banned cars but didn't go well. So here's what they did instead...
Category : Blog & News
26 Jan 2018
The Hawk-Eye approach to customer complaints
The Hawk-Eye system has reduced player propensity to get angry at lines people. There's a lesson in that about how we handle customer complaints...
Category : Blog & News
22 Jan 2018
To change customer behaviour, find the angles
Using behavioural techniques to avoid reactance and overcome inertia...
Category : Blog & News
05 Jan 2018
The behavioural economics of test match cricket
Test match cricket intrigues me. In an age of fast food convenience and short attention we have the equivalent of a slow cooked meal that can take up to five days to be concluded. Even then the result might be one where there is no result. Talk about irrational! But what a great platform for looking at the game we are all playing everyday that requires patience, strategy and perseverance; the cricket of buying behaviour....
Category : Blog & News
03 Jan 2018
Habit tips by personality type
Tips on how to change habits according to your personality type...
Category : Blog & News
03 Jan 2018
Radio interview: What can't you go a day without?
Can't go without your morning coffee? In this interview Bri discusses why rituals have such meaning and what it means for habit change....
Category : Blog & News
26 Dec 2017
Radio interview: Why are some products too good to use?
Research has finally explained why we save some products for special occasions, and never end up using them!...
Category : Blog & News